SHIPPING & RETURNS

MiDutchi's Returns & Shipping Guidelines

Details of Shipping

Processing Time: Within one to two business days, orders are ready and sent.

Delivery Schedules:

Domestic: 3-5 business days, roughly.

International: 15-30 business days, roughly.

At checkout, the cost of shipping is automatically determined by your location and the weight of your item.

Policy for Returns

Eligibility: Within 30 days of purchase, returns are acceptable.

How to Get Back:

  • Send an email with your order number to returns@midutchi.com.
  • Instructions and a return shipping address will be supplied.
  • After your item is received, refunds are processed within 7–10 business days.

Items that are defective or damaged

  • If your product arrives broken or flawed, send us pictures right away.
  • We'll set up a free replacement or reimbursement.

Items That Cannot Be Returned

  • Unless they are damaged, perishable goods such as food products that are ready to cook or consume cannot be returned.

Packages Lost

Get in touch with us if your package gets missing in transit.

To find a solution, we will work with the carrier.